TrustPoint Platform Status - Notice history

All systems operational

Corp Website - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Document Management - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Production API - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 99.89%

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Oct 2025
Nov 2025
Dec 2025

Analytics - Operational

100% - uptime
Oct 2025 · 99.99%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Core Application - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

TrustPoint is Currently Experiencing an Issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We are aware that users are unable to login and are working to resolve the issue. We will update this message as soon as information becomes available.

  • Investigating
    Investigating
    Production API is down at the moment. This incident was automatically created by Instatus monitoring.

Nov 2025

Truepic API is down
  • Resolved
    Resolved

    Truepic API is back up.

  • Investigating
    Investigating

    The Truepic API is down due to a Cloudflare outage.

Oct 2025

Trinity API is down
  • Postmortem
    Postmortem

    Trinity API expirienced outage because of Microsoft Azure outage

  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Trinity API is down at the moment. This incident was automatically created by Instatus monitoring.

Data latency issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We are currently investigating this incident related to data latency for analytics platform.

Scheduled maintenance
  • Completed
    October 18, 2025 at 1:00 PM
    Completed
    October 18, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    October 18, 2025 at 8:00 AM
    In progress
    October 18, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    October 18, 2025 at 8:00 AM
    Planned
    October 18, 2025 at 8:00 AM
    We are planning for a scheduled maintenance during that time.

Oct 2025 to Dec 2025

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